Posts Tagged ‘profit’

Follow up any and all enquiries.

And not just enquiries – leads and contact too. Just make sure you stay in touch. When you call you don’t need to sell your product or service, just simply make contact, see how they are and catch up. This will keep you in the minds of contacts and potential customers.

Emails and newsletters are also a good way of keeping in contact with people, and with the use of sites such as

www.mailchimp.com anyone can un-subscribe if they really don’t want to hear from you anymore.

Don’t forget the good old pen and paper. In the past 5 years I’ve received probably one or two handwritten letters/cards from networking contacts that were simply catching up. And it worked, their correspondence stood out and I was made to think about them and their business and I immediately contacted them and past referrals their way.

Many leads and enquires can be long term and need regular contact and persuasion in able to convert into sales.

Many enquiries take at least 8 calls to be made before a sale is made.

So please don’t give up and throw away sales. It takes a lot of time and effort to generate a lead, win a contract, and earn a sale: don’t waste it all by failing to follow-up.

Just remember – if you don’t keep in touch, someone else will!

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Going against the grain.

A few years ago when reality TV was still in its prime the late Jade Goody caused a stir when she went back into the Big Brother house and created ‘The Race Row’. Her racist bullying toward fellow housemate Shilpa Shetty made national and international headlines as well as creating ripples in the UK and Indian governments and causing the show to be suspended.

This then had a knock on effect to Jade’s promotional activities as many retailers decided to take her perfume, Shh, off the shelves. And once the big players, such as Boots, had removed Shh, nearly all others followed suit.

However a small discount health and beauty retailer decided to go against the grain and continue selling Jade Goody’s sickly sweet scent.

Hundreds of women went into panic, thinking the fragrance would be gone forever and the result……………the small discount retailer sold out again and again to the point where their suppliers had sold out too.

So although Jades behaviour was controversial, women still wanted to buy her perfume, and the best things to sell are the things people want. The small discount retailer cashed in by going against the grain and selling what no-one else would, purely because the demand was there.

What demand is there in your market that you may be missing?

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Seems simple doesn’t it? To get more profit you just simply need to sell more, right?

Well let me give you a few points that may help………..

1)      Put your prices up. Yes that’s right put your prices up. Apparently if your margin is 10% and you put the prices up by 10% then you can afford to lose 33% of your clients. So before you dismiss this idea, have an honest think about just how many customers you may lose – 1%, 10%, 15%? But how much more income will you be making from the increase?

2)      Get your clients to buy from you more often. Do you have a database of your clients? Can you easily send a special offer to them? If you contact them more often will special offers you potentially can get them to buy more often, therefore increasing your sales!

3)      Once you’ve got your clients buying more often the next step is to get them spending more per sale. That’s why supermarkets have sweets at the checkout, thousands of customers pick up an extra items at say 49p whilst queuing which makes a massive difference to one company with hundreds of stores. All you need to do is add one extra thing to your customers basket.

I’ve only just touched the surface with these 3 points but hopefully I’ve given you some food for thought.

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